Finding the right healthcare provider can be overwhelming—especially when you’re looking for convenience, comprehensive services, and trusted professionals all in one place. That’s exactly what Kaiser Permanente Panorama City Medical Center offers to residents of the San Fernando Valley and surrounding areas.
Whether you’re looking for maternity care, an emergency room, specialist services, or pharmacy access, this facility has it all. In my experience working with patients and writing about healthcare systems, few places provide the same level of integrated care and patient-centered service.
A Comprehensive Healthcare Campus in Panorama City
Located at 13652 Cantara Street, Panorama City, CA 91402, this medical center is a full-service campus operated by Kaiser Permanente Southern California. With more than a dozen buildings on-site, including specialty departments, clinics, and support services, it truly functions as an integrated healthcare campus.
Here, members receive both primary and specialty care, all in one convenient location. The goal is to streamline your entire care journey—from diagnosis to treatment to recovery.
Emergency & Urgent Care: Open When You Need It
When emergencies happen, knowing where to go matters.
- Emergency Department Address: 13651 Willard St, Ground Floor, Panorama City, CA 91402
- Open 24/7 for life-threatening conditions
If your concern isn’t life-threatening but still requires quick attention, Urgent Care is also available:
- Adult Urgent Care Hours:
- Monday–Friday: 5:30 PM – 10:00 PM
- Weekends/Holidays: 9:00 AM – 9:00 PM
- Pediatric Urgent Care Hours:
- Monday–Friday: 6:00 PM – 10:00 PM
- Weekends/Holidays: 1:00 PM – 9:00 PM
This ensures you’re covered around the clock, especially during evenings and weekends when regular clinics are closed.
Maternity Services: Safe, Comfortable, and Family-Centered
Planning for a new family member? Kaiser Panorama City maternity services offer a safe, modern, and welcoming environment for expecting parents.
What to Expect:
- Private Labor and Delivery Rooms
- In-room Wi-Fi, sleeper sofas, and flat-screen TVs
- 24/7 OB and anesthesia staff
- Level III NICU for high-risk or premature births
- Breastfeeding support & lactation consultants
Patients often describe the birthing experience here as calm, supported, and seamless. Family-centered postpartum care helps both the baby and parents transition comfortably.
Key On-Site Services and Specialties
Wondering what services are available? Here’s a helpful list of core departments:
1. Medical Services:
- Cardiology
- Dermatology
- Neurology
- Oncology
- Orthopedics
- Pulmonology
- Gastroenterology
- Surgery
2. Diagnostic and Imaging:
- MRI, CT, X-ray
- Ultrasound
- Mammograms
3. Pharmacy Services:
- On-site pharmacy with prescription refills, pickups, and consultations
- Accessible through Kaiser’s app and kiosks
4. Dental and Vision (Nearby facilities):
- Often referred through the Panorama City hub to nearby KP specialty clinics
No matter your need, Kaiser Permanente’s network ensures you’re always in good hands.
Top 7 Benefits of Choosing Panorama City Medical Center
If you’re searching for a reliable healthcare provider in the San Fernando Valley, Kaiser Permanente Panorama City Medical Center stands out for many reasons. Here are the top 7 benefits that make it a smart choice for individuals and families:
1. Comprehensive, Integrated Care
At Kaiser Permanente Panorama City Medical Center, doctors, nurses, and specialists work together under one roof. This team-based approach helps reduce wait times, avoid unnecessary tests, and ensures you get the right care at the right time.
2. 24/7 Emergency Services
The Emergency Department is open 24/7, making it a dependable choice during health emergencies. With on-site specialists and urgent care options, you’re covered any time of the day or night.
3. State-of-the-Art Maternity Unit
Expecting parents love the family-centered maternity care, private birthing suites, lactation support, and even a Level III NICU for babies needing advanced care.
4. Modern Facilities & Digital Access
Patients can access their medical records, test results, prescriptions, and appointments through the KP mobile app and online portal — helping you manage your health from anywhere.
5. Pharmacy & Lab Services On-Site
No need to drive across town. The facility includes an on-site pharmacy, imaging services, and lab testing — all conveniently located in the same medical center.
6. Multilingual & Inclusive Care
Staff members are trained to serve a diverse community. With interpreters, culturally sensitive care, and support for all backgrounds, every patient feels welcome.
7. Focus on Preventive Health
From regular screenings to wellness coaching and health education programs, Kaiser Permanente Panorama City Medical Center emphasizes prevention over treatment to help patients stay healthy long-term.
Planning Your Visit: Directions, Parking, and Appointments
Address:
13652 Cantara St., Panorama City, CA 91402
Location on Map:
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Key Phone Numbers:
- General Info: (818) 375-2000
- Appointment Scheduling: (818) 375-2002
- Member Services: 1-800-464-4000
Parking:
- Ample on-site parking
- Valet services available in select areas
- EV charging stations in the main lot
Booking Appointments:
- Via KP.org
- Kaiser app (iOS/Android)
- Calling the scheduling line
Pro Tip: If you’re new to Kaiser, set up your online member account right after your first visit. It simplifies lab results, refills, and messaging your care team.
For Members: How to Manage Your Care
As a Kaiser Permanente member, you have several tools to manage your health easily.
KP.org and the Mobile App:
This is your portal for everything. You can:
- Email your doctor securely.
- View your test results.
- Refill prescriptions and send them to the Panorama City pharmacy.
- Schedule and manage appointments.
Making Appointments:
- Online: The easiest way is through KP.org or the app.
- By Phone: You can call the appointment line found on your member ID card.
Getting a Referral:
If you need to see a specialist, your primary care doctor will usually handle the referral. This process is streamlined within the Kaiser system.
What to Bring to Your Appointment
Being prepared helps your visit go smoothly. Here is a quick checklist.
Please remember to bring:
- Your Kaiser Permanente membership card and a photo ID.
- Your insurance information if you have other coverage.
- A list of your current medications, including dosages.
- Any relevant medical records from outside providers.
- A list of questions you want to ask your doctor.
Arrive early for your appointment, especially if you need to check in or find parking.
Volunteering at Panorama City Medical Center
Giving back feels great—and at Kaiser Permanente Panorama City Medical Center, it’s easy to get involved.
Can You Volunteer?
Yes! The center welcomes:
- Students (high school or college)
- Retirees
- Community members
Volunteer Roles Include:
- Front desk greeters
- Pediatric unit support
- Patient transport
- Clerical help
You’ll need to complete a short orientation and health screening. For more information, call (818) 375-2000 and ask for the Volunteer Services Department.
Kaiser Permanente Panorama City Medical Center Reviews
Overall Rating: ⭐️⭐️⭐️☆☆ (3.7/5 – Based on 898 Reviews). Google Reviews.
@midvalleyymca and tierradelsolfdn
A huge shoutout to the incredible leadership team at Kaiser Permanente Panorama City Medical Center for joining us this morning! 💙 Your dedication helped us deliver essential food resources to families in need. We’re so grateful for your support—it truly makes a meaningful impact in our community!
FAQs
Is Kaiser Permanente Panorama City open 24 hours?
Yes, the Emergency Department is open 24/7. Urgent care has limited hours.
Where is the ER at Panorama City Medical Center?
13651 Willard St., Ground Floor, Panorama City, CA 91402
How do I make an appointment?
Call (818) 375-2002, use the KP App, or visit healthy.kaiserpermanente.org.
Does Kaiser Panorama City have maternity services?
Yes! The maternity unit includes private rooms, 24/7 OB staff, and a NICU.
Can I volunteer at Kaiser Panorama City?
Absolutely. Call the Volunteer Office or inquire online for requirements and roles.
Why I Recommend Kaiser Panorama City Medical Center
From my perspective, this facility is a model for what modern healthcare should be: accessible, all-inclusive, and patient-first.
You won’t find endless referrals to outside clinics. Most services—from lab work to specialized treatments—are available under one roof. The commitment to technology, communication, and wellness education also sets them apart.
Whether you’re a long-time Kaiser member or considering switching, Panorama City Medical Center deserves serious consideration.
Conclusion: Your Health, Handled with Care
Kaiser Permanente Panorama City Medical Center combines cutting-edge medical services, friendly staff, and a whole-person approach. With 24/7 emergency care, award-winning maternity services, and one of the best-integrated care systems in California, you’re in good hands.
📍 Plan your visit today, or explore more at the official website.
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